Use of the Platform

This Platform is provided for your personal, non-commercial use. Your use of its services and features is governed by these Terms & Conditions (“Terms of Use”), along with our Privacy Policy, Shipping Policy, and Cancellation, Refund & Return Policy (collectively, the “Policies”). These may be updated from time to time.

By accessing or using the Platform, you agree to be bound by these Terms of Use and the Policies, whether or not you have read them. If you do not agree, please discontinue using the Platform. You are solely responsible for ensuring that your use of the Platform is lawful in your location.

Wise Age reserves the right to modify these Terms of Use or Policies at any time without prior notice. Updates will be posted on the Platform and take effect immediately. Continued use of the Platform after updates means you accept the revised terms. Please review these regularly.

Privacy Practices

We take your privacy seriously. Our Privacy Policy explains how your personal information is collected, used, and protected. By using the Platform, you confirm that you have read and agreed to the Privacy Policy. Wise Age may update the policy at its discretion.

Your Account

This Platform is intended for adults. If minors access it, they must do so under guardian supervision. Wise Age does not knowingly collect information from minors.

You are responsible for safeguarding your account credentials and for all activities under your account. If you suspect a security breach, contact us immediately. Wise Age may suspend or terminate your account if misuse is detected.

If you use the Platform on someone else’s behalf, you confirm that you have authority to bind them to these Terms. If they refuse, you accept liability for misuse.

Wise Age may deny service, block, or terminate accounts at its sole discretion, without prior notice.

Product & Service Information

We strive to provide accurate descriptions of products and services. However, we do not guarantee that descriptions, colors, images, or other details are completely accurate or error-free. Product images may differ from the actual product.

We may correct errors or update information at any time, even after an order is placed.

Product Use & Services

Products and services are provided for personal or professional use only and may not be resold.

Wise Age is not responsible for side effects or reactions caused by products. Such issues fall under the manufacturer’s responsibility. Always read product-specific terms and consult a professional before use.

Product Recommendations

Any product recommendations shown on the Platform are for informational purposes only and do not constitute endorsements.

Pricing

We aim to display accurate pricing, but errors may occur. Prices are confirmed only after an order is placed. If a product is listed incorrectly, Wise Age may cancel or adjust the order. If payment has already been processed, refunds will be issued.

Prices and availability may change without notice. Orders may be canceled if items are unavailable. Wise Age is not liable for delays or cancellations caused by stock issues or delivery partners.

Cancellations, Refunds & Returns

Please see our Refunds & Returns Policy for details.

Payments

We accept payments via:

• Credit Cards
• Debit Cards
• Net Banking
• Wallets
• e-Gift cards
• Reward points

Credit/Debit cards and Net Banking are recommended for faster processing.

Shipping & Delivery

Please see our Shipping & Delivery Policy for details.

Chat Functionality

Our chat feature is provided to help with Platform-related queries. Use of this service is subject to these conditions:

• The service may be suspended at any time.
• Wise Age is not liable for delays in responses.
• Chats may be recorded for reference but are not accessible to users later.
• You may not share unlawful, abusive, or objectionable content.
• The chat may not be used for solicitation or selling.

Proceeding with chat means you agree to these terms.

User Content

You are solely responsible for any content you upload, post, or transmit through the Platform (“User Content”). This includes text, images, videos, or other materials.

You must not share content that is:

• Harmful, defamatory, obscene, hateful, or unlawful.
• Violating intellectual property or privacy rights.
• Misleading, offensive, or impersonating others.
• Containing viruses or malicious software.
• Threatening public order, national security, or promoting illegal activity.

Wise Age does not endorse User Content and is not responsible for accuracy or consequences of its use. We reserve the right to remove or refuse User Content at our discretion.

If you wish to delete your User Content, email support@wiseagenutrition.com with the required details. Processing may take up to 30 business days.

Intellectual Property

All related marks are trademarks of Wise Age. Other marks belong to their respective owners. Nothing grants you rights to use them without permission.

All site content (text, images, design, software, etc.) is owned or licensed by Wise Age and protected under copyright laws. You may use content only for personal, non-commercial purposes. Reproduction, distribution, or modification without consent is prohibited.

Limited License

Wise Age grants you a limited, revocable, non-transferable license to use the Platform for personal purposes only. Wise Age may revoke this license at any time without notice.

Representations & Warranties

The Platform is provided “as is.” Wise Age makes no guarantees about accuracy, reliability, or availability of content. Access may be interrupted due to factors beyond our control.

Information on health and wellness provided on the Platform is general and not medical advice. Always consult a qualified professional for medical concerns. Wise Age is not liable for reliance on such information or on expert opinions shared via the Platform.

Disclaimer & Limitation of Liability

Wise Age and its affiliates are not liable for:

• Business interruptions
• Access delays
• Data loss or corruption
• Viruses or technical failures
• Errors in content
• Third-party websites or links
• Events beyond our control

To the maximum extent permitted by law, Wise Age disclaims all warranties and limits its liability to the maximum allowed.

Third-Party Links

Links to third-party sites are provided for convenience only. Wise Age does not endorse or guarantee their content and is not responsible for them. Access third-party sites at your own risk.

Termination

Either you or Wise Age may terminate these Terms at any time. Upon termination, you must stop using the Platform and delete any downloaded materials. Termination does not affect pending obligations, such as payments for placed orders.

Indemnity

You agree to indemnify Wise Age and its affiliates against any claims, damages, or expenses resulting from your actions, violations of these Terms, or infringement of third-party rights.

Governing Law & Jurisdiction

These Terms are governed by Indian law. Courts in Karnataka have exclusive jurisdiction.

Disputes will be resolved through arbitration in Karnataka under the Arbitration and Conciliation Act, 1996. For international disputes, Indian arbitration rules apply.

Site Security

You must not attempt to breach site security, interfere with services, or misuse the system in any way. Wise Age may investigate and cooperate with authorities in case of violations.

Entire Agreement

These Terms constitute the full agreement between you and Wise Age, replacing all prior communications. If any part is deemed unenforceable, the rest remains valid.

General

Wise Age may update these Terms at any time by posting changes online. Continued use means acceptance of updated Terms.

These Terms do not create any partnership, joint venture, or agency between you and Wise Age.

Contact Information

For questions, please contact:
support@wiseagenutrition.com