This document is an electronic record under the Information Technology Act, 2000, and applicable rules. It has been generated by a computer system and does not require physical or digital signatures to be valid and binding.

At https://wiseagenutrition.com, we consider data protection a matter of trust. Your privacy is extremely important to us, and we use your personal information only as outlined in this Privacy Policy. By using or registering on the Site, you agree to the terms of this Privacy Policy and the User Agreement.

Please note: this policy may change at any time without prior notice. We encourage you to review it periodically to stay informed.

Our Privacy Commitment

We are committed to protecting your privacy and earning your trust. Your personal information will never be sold or rented to third parties for marketing purposes without your explicit consent. We may, however, share general statistical information (e.g., number of visitors, popular services, etc.) in aggregated form.

Your trust and confidence remain our highest priority.

Information We Collect

When you interact with the Site, we may collect and store personal information, including but not limited to:

• Name, contact details, email, user ID, and password.
• Billing, shipping, and payment details (including bank account information).
• Device information (OS, browser, plugins, identifiers, Bluetooth signals, GPS, etc.).
• Network information (ISP, IP address, mobile operator, time zone, connection speed).
• Activity data such as pages visited, links clicked, and transactions made.

Some fields are mandatory during registration, while others are optional. You may choose not to provide optional information, though this may limit your access to certain services.

We may also collect information through:

• Cookies: to improve site functionality, track preferences, and enhance user experience.
• Microsoft Clarity: to understand how visitors use our website and improve features.
• User activity: including buying, selling, and posting content on message boards or chat rooms.

If you correspond with us (via email, letters, or third-party services linked to the Site), we may retain such information in user-specific files.

How We Use Your Information

We use your personal information to:

• Provide, support, and improve our services.
• Facilitate transactions and track preferences.
• Resolve disputes and troubleshoot issues.
• Detect and prevent fraud, abuse, and illegal activity.
• Personalize your experience on the Site.
• Inform you of offers, updates, and new features (with an option to opt out).
• Analyze demographics, preferences, and behavior to improve products and services.

We may also use your data to display targeted content or advertisements aligned with your interests.

Sharing Your Information

We do not sell or trade your personal information. However, we may share it under the following circumstances:

1. With Advertisers
   • If you provide information via an advertiser’s form, it is shared with both the Site and the advertiser.
   • We may share anonymized or aggregated data with advertisers for analytics and promotions.
2. Classified Listings
   • If you list an item, your contact details may be shared with interested buyers.
3. Third-Party Service Providers
   • Information may be shared with trusted partners (e.g., payment gateways, shipping providers, or technology providers) who support our services. These parties are bound by confidentiality and cannot use your data for other purposes.
4. Corporate Affiliates
   • We may share information with our parent company, subsidiaries, joint ventures, or affiliates. In case of mergers, acquisitions, or restructuring, customer information may be transferred but will remain subject to this Privacy Policy.
5. Legal Compliance
   • We may disclose information when required by law, court orders, or government authorities to prevent fraud, enforce terms, or protect users and the public.

Your Use of Other Users’ Information

As part of transactions or communications on the Site, you may receive access to other users’ contact information. You agree to use such information only for:

• Communications related to Site transactions.
• Services offered through the Site (e.g., shipping, insurance, fraud reporting).
• Other purposes only with the user’s explicit consent.

You may not add other users to your mailing list or disclose their information to third parties without their consent.

Spam of any kind is strictly prohibited.

Children’s Privacy

Use of the Site is restricted to individuals who can form a legally binding contract under the Indian Contract Act, 1872. Persons under 18 years of age may use the Site only through a parent or guardian who is a registered user.

Managing Your Information

You can access or update your profile information by logging into your account with your registered user ID and password. We will verify your identity before granting access or making changes.

Security

We use secure server software (SSL) to encrypt sensitive information during transmission. Once stored, your data is protected under strict security standards in compliance with the Information Technology Act, 2000, to prevent unauthorized access.

Your Consent

By using the Site and providing your personal information, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

Any updates to this policy will be posted on the Site at least 10 days before implementation.

Grievance Officer

As per the Information Technology Act, 2000, and applicable rules, details of the appointed Grievance Officer are published on the Site in the User Agreement.